Order and return info

Orders
Have I reserved an item as soon as it is in my shopping cart?
No. Only once the payment has been completed, the items are reserved for you.

Can I have an item packaged and / or shipped as a gift?
We can wrap small products. Please let us know in the comment box with your order if you want to add a personal message. The larger products such as wallpaper, pillows, wall stickers, beanbags, garden posters and textile posters cannot be wrapped due to their size.

Pay
You can pay at Annet Weelink Design via Ideal, Paypal, American Express, Ban Contact, Apple Pay, Google Pay, Maestro, Mastercard, Shop Pay and VISA.

Delivery time

Delivery time for wallpaper wall sized images, wallpaper on roll, wall stickers, pillows, textile posters, garden items and bean bags. Tracked shipping.
Produced within 4-8 business days, after that, the delivery time is:
Netherlands: 2-3 business days 
Belgium & Germany: 3-5 business days 
Europe: 3-6 business days 
Rest of the world: 4-9 business days 

Delivery time for wallpaper samples, paper goods, new born gifts. No tracking.
Shipped out within 1-4 business days, after that, the delivery time is:
Netherlands: 1-3 business days
Belgium & Germany: 3-5 business days
Europe: 4-7 business days
Rest of the world: 7-14 business days

Returns

You can return your items within 14 days of receipt or after the collection date. Items must be returned unused, complete, in original condition, in original packaging (including any plastic cover). In case of damage or incomplete articles a fee will be charged. A gift voucher cannot be returned. Direct exchange for another article is not possible. Custom designed wallpaper cannot be returned. Please contact us in advance if you want to return a product. Fill in the return form and add it to your return order. You can send your package at your own expense to:

Annet Weelink Design
Kinkerstraat 16H
1053 DV Amsterdam

Keep the Track & Trace number to be able to track your package. As soon as the order has been returned, this will be confirmed to you by e-mail. The amount you have credit will be transferred within 14 working days from the moment your return has been processed.